FREQUENTLY ASKED QUESTIONS
Once your order is completed, a confirmation email with your receipt will be sent to the email address you provided at checkout. If you create an account, you can also view your order history and receipts directly from your account dashboard.
If you are not satisfied with your purchase, you may request a return within 7 days of delivery, provided the item is unused and in its original packaging.
To initiate a return, please contact us through the Contact Us form on the website with your order number and reason for return.
Yes. Most out-of-stock items are restocked regularly. You can follow Big Drive on social media or subscribe to updates to be notified when products become available again.
Big Drive currently ships within the UAE, with plans to expand shipping locations in the future. Shipping availability and delivery timelines are displayed during checkout.